ADR procedures range from self-help processes at one end of a continuum to binding arbitration at the other. Except for arbitration, ADR uses non-binding processes that parties can walk away from at any time. Parties remain in control of the process and the outcome.
The most common processes are arbitration, negotiation, mediation/conciliation and group facilitation. In recent years collaborative family law, restorative justice, conflict management coaching and workplace investigations have steadily emerged as other commonly-used techniques.
ADR processes that are more adjudicative in nature include arbitration, executive mini-trial, settlement conferences, and early neutral evaluation.
A mediator/conciliator helps parties negotiate a settlement that will satisfy all the parties. A mediator/conciliator does not decide a dispute.
An arbitrator functions more like a judge, deciding the outcome of a dispute based on evidence and law presented in an arbitration. Arbitration is binding, and the outcome can be enforced like a court order. Parties must agree to arbitrate and must sign an arbitration agreement.